会员和季票会员常见问题解答

RCD Espanyol Femenino do not have their own season ticket but it is possible to help the team with a contribution of 25 euros. To collaborate with RCD Espanyol Femenino it is necessary to be a member of the club.

The club have 500 parking spaces on Floor –2 of the Centro Comercial Splau.

The parking pass is valid for LaLiga and Copa del Rey matches, up to 1.5 hours before the start of the match and up to one hour after its completion.

The places are not numbered, but are indicated, reserved and guarded to allow you to park with total comfort and safety, even in the games with the highest attendances. The area has differentiated access and exits from the rest of the free parking spaces.

If you wish to have a parking space, you must select it when renewing or registering, or request it later through the email address abonaments@rcdespanyol.com

To acquire a parking space, it is essential to be a season ticket holder.

No. In this case, there will have to be a registration and a renouncement. It is not possible to transfer a membership, number or antiquity to another person.

Children under five years old (inclusive) can access with an adult without the need for a ticket or membership. They must carry documentation that proves their age, should it be requested at the entrance gate. They do not have an assigned seat, and have to sit on the adult's lap.

From six years old and older they will need either a season ticket or ticket, which can be purchased through the website or at the stadium ticket offices on the day of the match.

You must go through the PAS office and request a duplicate, the price of which is 10 euros. You can also send an email to abonaments@rcdespanyol.com and request the duplicate by phone. In this second case, you must provide your card number by phone to pay for the duplicate, which you can pick up at the ticket incident office on match day.

Adult tickets are transferable without any limitation. Special category tickets (alevín, infantil, joven and pensioners) are transferable only to people who meet the conditions for purchasing these tickets.

Season ticket holders for the Grada de Animación and season ticket holders for reduced mobility areas are not transferable.

You can change your data in the personal area of the website, accessing here con su clave y PIN. with your password and PIN. You can also send an email to abonaments@rcdespanyol.com and indicate which personal details you wish to change...

Indicating your password and date of birth, you can consult it here.

• Through the website, on the virtual office
• In person at the PAS, requesting an appointment here

It can also be renewed by direct debit. Without the need to undertake any procedure, by providing your account number we will automatically charge and send the card to your home at no cost. In this case, the renewal is automatic when the campaign starts.

• Credit or debit card.
• Financing through CaixaBank Payments & Consumer, E.F.C. E.P., S.A.U. : Finance available for 3, 6 or 9 months, interest only with an opening quota of 2, 4 or 5%.
• Direct debit. Only available before the start of the renewal period and bank charges. Add your bank account before 10 July via the Virtual Office., in Data update.

You can modify or add to it by accessing your personal area of the website and sending the signed SEPA Order to the email address abonaments@rcdespanyol.com

If it is the first time that you have used finance, you will be asked for both sides of your DNI, your account number and a direct debit number. Depending on the amount to be financed or the personal situation involved, your last payslip may be requested. If you finance through the website, we recommend that you have all the documents digitally available and prepared. If you come to the PAS to renew your season ticket, you must bring all documents along.

If it is not the first time you have used finance, your documents could be requested again. We recommend that you have everything ready before starting the financing process.

If it is the first time you are financing, you need to go to the PAS offices to present the documentation.

If you want a third party to renew for you electronically, you must provide them with your access codes so that they can carry out the renewal. If they do so in person, you must authorise and provide your original ID or photocopy.

Once renewed, you will receive your card in approximately 10 days. You will receive the card at the address that appears in your membership data. We recommend that, before renewing, you check that the address that appears in your personal area is correct. *We do not send the Card outside the peninsula and the Balearic Islands.

You must send the documentation proving this discount to abonaments@rcdespanyol.com. Once validated, the discount will be applied and you can renew with the corresponding price.

It is necessary to send the documents before renewing. Once renewed, no refund will be made.

To make the change from season ticket holder to pensioner, you must send the resolution of the pension of the last year to abonaments@rcdespanyol.com or present it in person at PAS.

Until October 1st, 2022. After that date, the seats for members who have not renewed their season tickets will be removed, and their discounts will no longer apply.

Contact abonaments@rcdespanyol.com and indicate which discount has not been applied, providing the documentation for the coming season. In the current season, if you have already renewed, it is not possible to cancel the charge.

• On the website, accessing the virtual office.
• In person at the PAS. Book an appointment here. If you are underage, you should come along accompanied by a parent.

The necessary documents are:

• Identity documents or birth certificates.
• RGPD signed by one of the parents, available for download here.
• Registration authorisation for underaged persons, signed by one parent, downloadable here.
• Identity document of parent or legal guardian.

You can register on the website, although you must go to our office for the photo, the registration of fingerprints and the signing of the access and permanence regulations. Payment will not be valid until you complete this process. If you are a minor, you must be accompanied by one of your parents or a legal guardian.

You may book an appointment here.

Send an email to abonaments@rcdespanyol.com along with the following documents:

• Identity document or birth certificate.
• RGPD signed by one of the parents, downloadable here.
• Registration authorisation for minors, signed by one parent or guardian, downloadable here.

Should the registration made within 90 days of birth, the alevín members card for the season will be free, and will be sent with a hamper and diploma.

If registration is made following the first 90 days, the price of the card will be 45 euros.

Both the members-season ticket holders card and membership card are valid for one season: July 1st to June 30th.

For information about VIP areas, contact areavip@rcdespanyol.com.

Until October 1st, 2022.

They can only register as an adult, providing the NIF of the company and giving representation of a natural person as a contact, whose DNI will be presented.

They are applied sequentially, first in amounts and then percentages. The second discount will be applied to the amount remaining after applying the first, and so on. Discounts will not be accumulated.

Through the email address abonaments@rcdespanyol.com

You should present an up-to-date DARDO. Once the discount has been validated, you may renew your season ticket.

Freelancers will have a discount by presenting proof of termination of activity.

This season, one of the biggest changes comes with seat changes. In order to facilitate the renewal, a period for seat changes will be opened before renewal.

First, you will have to register, either individually or in groups. Once the registration period is over, you will be informed of the day and time in which you can change your seat. Once your appointment arrives, you can access electronically and choose new seats, or keep the ones you already had the previous season. You can also change the location of some of those who form your group and keep the current seats for the remainder.

It is very important that you are certain about what you want to be your new seat since, once the change is confirmed, it will be your definitive seat and you must renew it during the renewal period. During the renewal period, no changes of seats will be made.

Yes, while the registration period is open you can modify the registered group as many times as you wish. Once the registration period is over, you will no longer be able to make changes.

abonaments@rcdespanyol.com to notify them and try to book another appointment.

In this case, the change will be made by the person who registered the entire group -the "leader" of the group. This person will be the only one who will have access to the change of seat, and who will be able to change everyone's seat.

The order of appointments is assigned by seniority of membership number, and assigned by taking the average of the membership number of all the members of the group.

The difference is not refunded once a renewal is made.

You can sign up for a seat change and choose the seat you want for the 2022/23 season. Once the time has come to renew, you will be able to renew directly with the price of the chosen seat.

Only members over 16 years of age may register alone. Those under 15 years of age (inclusive), must register with an adult, who will not be obliged to change their seat.

Yes, but you must go to the PAS later to sign the rules of the Grada, so that we can take the photo for the registration and so that we can register your fingerprints. If you are a minor, you must be accompanied by one of your parents.

No, to make the change to one of these areas you must contact areavip@rcdespanyol.com.